Refund and Returns Policy

 

Last updated: 14 October 2023

 

At gostordigital.com, we are dedicated to providing exceptional customer service and ensuring your satisfaction with our Digital Products. We understand that there may be instances where you need to request a refund. This Refund and Returns Policy outlines the terms and conditions under which refunds will be considered.

 

Refund Eligibility:

 

To qualify for a refund, the following conditions must be met:

The refund request must be submitted within 30 days of the purchase date.

The digital product must remain unactivated and unused. A valid reason for the refund request must be provided, such as technical issues with the product, incorrect product delivery, or an unintentional purchase.

Non-refundable Items:

 

Please note that certain items are not eligible for refunds, including:

 

Activated or used digital products.

Products purchased during promotional events or with discount codes.

Products acquired as part of a bundle or package deal.

Refund Process:

 

To initiate a refund, please follow these steps:

 

Contact our support team via email at support@gostordigital.com.techor by phone at +213781074644

Provide your order number, date of purchase, and a detailed explanation for your refund request.

Our support team will review your request and respond within 2 business days. If your refund request is approved, the refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.

Returns:

 

As our products are digital, returns are not applicable. However, if you encounter any issues with your purchase, please contact our support team for assistance.

 

Contact Us:

 

If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us at   support@gostordigital.com or +213781074644 Our support team is available to assist you and address any concerns you may have